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// Putki support lifecycle

How long your release is supported,
and how fixes reach you

Which Putki releases are supported and until when, what each one receives, when patches ship and how quickly we respond.

Putki is built on Apache Hop. Why that is a safe foundation, and what Putki adds to it, is on Apache Hop in production

12 months
of security and regression fixes for every Putki release
Monthly
patch releases near the end of every month, including a notice when there is nothing to ship
Days
for urgent fixes: exploited or trivially exploitable issues don't wait for the monthly date
1 business day
to acknowledge a security report, and five to confirm our assessment
01 — Release lines

Supported releases

Putki ships a new release line roughly every quarter, each built on an Apache Hop release. A line is supported for 12 months from the day it is released, and its end date never moves earlier once published.

Release lineBuilt on Apache HopReleasedLatest patchSupported untilStatus
2026.12 (LTS)2.20.0Planned for December 2026—18 months after releasePlanned
2026.092.19.02026-09-172026.09.022027-09-17Supported
2026.062.18.12026-07-062026.06.022027-07-06Supported
2026.032.17.12026-03-162026.03.072027-03-16Supported
2025.082.14.02025-09-032025.08.032026-09-03End of life
2025.052.14.02025-07-032025.05.032026-07-03End of life

Updated 2026-10-31, from the same data as the vulnerability scans page.

Long-term support. One release a year is designated long-term support (LTS), and named here before it ships. An LTS line receives every fix for 12 months, then critical and actively exploited issues only, up to 18 months in total. The first LTS line is 2026.12, built on Apache Hop 2.20.0. Consecutive LTS lines overlap by 6 months, so you always have time to move.
02 — What each release gets

Fixes during support

Kind of fixSupported releaseLTS, after 12 monthsEnd of life
Vulnerabilities that affect a supported configurationYesCritical and actively exploited onlyNo
Regressions that lose data or break a default setupYesYesNo
Other regressions and narrow defectsYes, in the monthly patchNoNo
New features and connectorsNo: those come in the next release lineNoNo
Published vulnerability judgmentsYesYesNo

A finding that does not affect a supported configuration is not left unanswered. We publish why it does not apply on the vulnerability scans page and in the VEX feed, so your scanner's report comes with our answer attached.

03 — Patch cadence

When patches ship

Every month

One patch release a month

Near the end of every month, one patch release per supported line, with everything found since the previous one. You plan one change window a month.

Empty months too

A notice when there is nothing to ship

"No patches this month" is published like a release. Silence would leave you unsure whether anyone looked.

Out of band

Urgent fixes within days

When a vulnerability can be reached in a shipped product under a supported configuration, and it is actively exploited or trivially exploitable, the fix ships as soon as it is ready.

Exploitability decides urgency, not the severity score alone. A CVSS score describes how bad exploitation would be, not whether it can happen in your installation. We use it to order the queue. What makes a fix urgent is whether the vulnerable code can actually be reached, and whether the issue is listed in CISA's catalogue of known exploited vulnerabilities.

04 — Delivery

How fixes reach you

You runYou receive
Putki containersRebuilt images for the patch release. Pull the new tag and redeploy.
A Putki client installationA small patch archive, putki-patch-.zip, that replaces only the affected files and records the new version.
Plain Apache Hop, 2.19 or laterApache Hop fixes issues in its next release and does not patch versions it has released. Each Putki patch release also carries an archive, apache-hop-patch-.zip, that applies the same fixes to a plain Apache Hop installation.

Every patch release is announced on the public release feed, and customers read its notes on their own release page. The machine-readable VEX feed carries the same information for your scanner.

05 — Response times

How quickly we respond

WhatBasicProfessionalEnterprise
Security report from anyoneAcknowledged within one business day, assessment confirmed within five, at security@putki.io
Support request2 business days2 business hoursAgreed per contract, from 2 hours for P1
Support hoursBusiness hours CET8:00 to 20:00 CESTAgreed per contract
Named contacts135

Plans and prices are on the pricing page.

06 — Upgrading

When your release reaches end of life

Every end date is published when a line is released, so the upgrade can be planned a year ahead. Before you upgrade, the vulnerability scans page shows which open findings the newer line resolves, the integration tests show how it behaves against real services, and the performance trend shows whether its Apache Hop version is faster or slower than yours.

Your pipelines and workflows are plain Apache Hop files, so an upgrade does not convert or rewrite them. Customers on Professional and Enterprise plans can use their coaching calls to plan the move.

Running a release that is close to end of life?

Tell us what you run, and we'll help you plan the upgrade or tell you honestly whether it can wait.

Talk to us